New to Food

Keeping Our Consumers Happy

Delivering high-quality food products is essential to customer satisfaction and success in food manufacturing. In this second class of the New to Food series, (to access the first class, click here) you will learn how to meet product expectations through specifications, quality systems, and sensory testing. whether you are new to food manufacturing or looking to enhance your understanding of product quality, this course will provide the foundational knowledge you need to ensure customer happiness.

This training is great for:

• Small Food Manufacturers who want to improve sales through customer satisfaction
• Marketing, R&D, Sales, Procurement, or Supply Chain Employees seeking to understand how quality control impacts business operations
• Individual Contributors or Operators unfamiliar with food manufacturing quality systems
• Emerging Supervisors and Managers (Shift, QA), taking on greater responsibilities in ensuring product quality and customer satisfaction

Time Commitment:

2-3 hrs

Don't worry, you don't have to do it in one sitting. Content is broken out into modules, so you can break it up and fit it in whenever you have a bit of time. It'll also save your spot, and let you pick up wherever you stepped away.

Course Overview:

• Lesson 1: Specifications and Standards: Learn the definitions and applications for manufacturing standards. Understand how to interpret, apply, and monitor specifications effectively, including processes, documentation, and compliance with regulatory and industry standards.
• Lesson 2: Quality Systems: Understand the different types of quality systems and how they apply to various product categories. Learn to deliver consistency in your products through various testing protocols and how to manage out-of-specification scenarios. Explore the importance of good tracing with lot codes, best-by dates, and other essential practices.
• Lesson 3: Sensory Testing: Explore how sensory testing plays a vital role in product development and quality assurance. learn methods to evaluate taste, texture, and appearance to maintain consistency in food products. Gain insight into sensory testing best practices within your facility and through staff training.

Why Choose New to Food?

• Designed for Beginners: Clear, practical lessons perfect for newcomers to the food manufacturing industry
• Accessible for First-Time Online Learners: User-friendly format with step-by-step guidance ensures a smooth and enjoyable learning experience
• Flexible and Convenient: Learn at your own pace anytime, anywhere
• Career Focused: Build confidence in food safety, quality assurance, and workplace dynamics, setting the state for long-term success